Help

Alternative media files are electronic copies of PRO-ED products that we provide to customers who have a disability that impairs their ability to read print (e.g., blindness or dyslexia). Customers use these files to enable them to read the product using scanning software or to create large print versions of the item. Alternative media files are NOT e-books. There is no charge for the files, but customers (including students) must first purchase a print copy.

Students must make the request for alternative media through their school's Office for Students with Disabilities (OSD). If for some reason no electronic files are available, we will send a print copy of the item for the OSD to scan to create files. PRO-ED does not provide files directly to students. To obtain alternative media files for a product, the request must come from the school's OSD and should include the product title(s) and author's name(s). The request must be submitted in writing via mail, email, or fax.

Customers other than students should download our Request for Alternative Media Form (PDF) and return it via mail, email, or fax. If for some reason no electronic files are available, we will give permission for the product to be scanned to create files. Customers will need to provide a description of their disability, proof of purchase, and the title and author names of the product requested. Material is strictly limited to the sole use of the person making the request and cannot be distributed to others.

Please submit alternative media requests to PRO-ED Inc, 1301 W. 25th Street, Suite 300, Austin, Texas 78705; email production-clerk@proedinc.com; or fax to 512-302-9128.